Odido has extended its long-standing partnership with Calvi, specialists in industry-tailored bill experiences. The renewed agreement strengthens Odido’s focus on delivering bill clarity, e-invoicing compliance and self-service excellence.
As part of the continued collaboration, Odido will expand the use of Calvi’s Bill Experience Hub™ to include more billing data sources and additional customer groups. This will provide users with a consolidated view of invoices and access to rich self-service analytics, allowing for greater control over telecom spend.
“At Odido our goal is to make technology more human. This includes a hassle-free and flawless experience for our customers.” said Martijn Teekens, CCO of Odido. “Telecom bills can be complex. Calvi contributes to this ambition and provides clarity and transparency to our billing experience.Their deep domain knowledge and industry-tailored solution play a key role in delivering the self-service experience our customers expect.”
Calvi’s Bill Experience Hub™ has played a central role in Odido’s B2B billing operations since 2018. It consolidates data from multiple billing systems, which it enhances with intelligent insights and key Salesforce data. This enriched bill data layer powers Odido’s enterprise self-service portals, enabling customers to quickly navigate and understand even the most complex invoices.
“Our continued partnership reflects the trust and alignment between our two teams,” said Walter Neeft, CEO of Calvi. “We’re proud to take the next step with Odido and to redefine the future of enterprise bill experiences in the digital age.”
About Calvi
Calvi has over 30 years of expertise in making complex bills simple for customers. Its Bill Experience Hub™ helps leading telecom operators deliver clear, contextual billing experiences, without changing core systems. Calvi’s solution is trusted by leading global companies to reduce call volumes and improve customer satisfaction, whilst reducing operational costs.
About Odido
At Odido, people are key. Every day, the company is committed to enabling everyone to participate. That is why Odido offers its customers access to the best available technology and the most innovative products through both fixed and mobile networks. Both networks have won multiple awards and are among the top global networks. With around 8 million customers in total, Odido is one of the leading providers of mobile telephony, fixed internet and television for both consumers and business customers. Odido has 119 shops across the Netherlands.
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